1. Introduction
These Terms & Conditions govern your use of Slotlux and all services offered on slotlux.com, operated by Slotlux. By registering an account you confirm that you have read, understood and accepted them.
2. Eligibility
You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher. Accounts are personal and non-transferable; one account per person, household and device.
3. Your account
You are responsible for keeping your login details confidential and for all activity on your account. We may suspend accounts used in breach of these terms.
4. Verification, AML and KYC
We verify identity, age and address before the first withdrawal and may request source-of-funds documents in line with our anti-money-laundering obligations. Funds must be deposited and withdrawn through methods held in your name.
5. Deposits and withdrawals
The minimum deposit is €20. Withdrawals are processed within 24 hours of approval, most e-wallet requests within one hour. Withdrawal limits apply per transaction, day and month as shown in the cashier.
6. Bonus terms
Bonuses carry 35x wagering of the bonus amount within 30 days unless stated otherwise. The maximum bet with an active bonus is €5. Game contribution: slots 100%, live and table games 10%. Jackpot contributions and payouts follow the published jackpot rules.
7. Fairness and RNG
All games use random number generators tested and certified by independent laboratories. Return-to-player figures are published in each game's information panel.
8. Complaints
Contact [email protected] with your account name and a description of the issue. We reply within 48 hours and resolve complaints within 10 business days. Unresolved disputes may be referred to the .
9. Safer gambling
Deposit, loss, wager and session limits, reality checks, time-outs and self-exclusion are available in every account. See our Safer Gambling page for details.
